Shipping policy

Shipping Policy

Thank you for supporting our small Hawaii-based jewelry business! 🌊✨

 

Processing Time

• All orders are handcrafted with care
• Processing time is typically 3–5 business days before shipping
• Custom or personalized orders may take 7–10 business days

Shipping Methods & Delivery

 

• We ship via USPS with tracking included
• Standard shipping within the U.S. usually takes 3–7 business days
• International shipping times vary by country (typically 7–21 days)
• Shipping in USA is free. Cost for international shipping is $20.

Order Tracking

• Once your order ships, you’ll receive a tracking number via email
• Please allow 24 hours for tracking updates to appear

Shipping Issues

• We are not responsible for delays caused by carriers
• If your package is lost or damaged in transit, contact us within 7 days of delivery
• We’ll work with you to resolve the issue or replace your item

Packaging

• Every item is carefully packaged for safe delivery
• Orders are shipped with love and a touch of Hawaiian island magic 💛